Privacy policy

 

At AL BURAQ CLOTHING, we are committed to ensuring that your personal information is handled responsibly and kept secure. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website. Please read it carefully to understand how we manage your data.

We assure you that we will never sell or redistribute your personal information to anyone.

Information We Collect

When you order, register, or use our site, you may be asked to provide details such as:

  • Name

  • Email address

  • Contact number

  • Mailing address

  • Credit/debit card details or other payment information

  • Other details to enhance your shopping experience

When We Collect Information

We may collect your information when you:

  • Register on our website

  • Place an order

  • Subscribe to updates or newsletters

  • Contact customer service

  • Fill out forms or enter information on our website

How We Use and Store Your Information

The information we collect may be used in the following ways:

  • To contact you if there is an issue with your order or delivery

  • To process and update you about your orders

  • To send SMS or email notifications about delivery status

  • To personalise your shopping experience and show relevant content or product recommendations

  • To respond more effectively to customer service requests

  • To process your transactions securely and efficiently

  • To request product or service reviews and feedback

We retain your personal information only for as long as necessary to provide our services or as required by law. After this, your data will be securely deleted.

Your sensitive information is protected by SSL encryption, which ensures all data is transmitted securely over an encrypted connection.

Cookies

We use cookies, including third-party cookies, to enhance and simplify your browsing experience.

  • Cookies store small amounts of data on your device to make future visits easier and faster.

  • Permanent cookies may remain on your device for up to 24 months.

  • You may delete cookies anytime through your browser settings.

Your Rights

You have the right to:

  • Request details of the personal information we hold about you

  • Request corrections if your information is inaccurate, incomplete, or outdated

  • Request deletion of information that is no longer necessary or relevant